Course curriculum

    1. Position Overview

    2. Sales & Revenue Growth

    3. Guest Experience & Retention

    4. Systems & Processes

    5. Professionalism & Team Collaboration

    6. Success Metrics & Performance Expectations

    1. Core Values & Mission

    2. Service & Product Knowledge

    3. Retail- Oribe

    4. Our Extensions

    1. Booking the Appointment

    2. Welcoming the Guest

    3. During the Service

    4. Checkout & Rebooking

    5. Action Steps & Implementation

    1. Building Rapport & Trust

    2. Booking Guests the Right Way

    3. Overcoming Guest Objections

    4. Action Steps & Implementation

    1. Re-framing the Sales Mindset

    2. Up-selling & Cross-Selling Strategies

    3. Closing the Sale

    4. Tracking & Setting Sales Goals

    1. Oribe & Product Inventory

    2. Color & Backbar Inventory

    3. Hair Extension Inventory

About this course

  • Free
  • 26 lessons
  • 0 hours of video content

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